You already know how to hire a web development company. But, as you decide to save costs by outsourcing a web development project, the considerations and expectations change a big way. Get ready to look beyond the obvious parameters and indulge in some serious assessments. A structured approach should make the process less daunting and for that, here’s a list of the essential qualities you must look for.
Experience Counts the Most
Not just in delivering the desired results, but also in handling an outsourced project the right way. A dependable company should offer references of their previous offshore clients not just through testimonials, but with real contact information. Rest it would depend on how sincerely you evaluate the same.
Specialities Clubbed Together
Would you like to search and research time and again for different web development needs? To ensure that you are saved from the hard work, the outsourcing company you choose should offer everything under one roof. Making it more precise, ‘everything’ may include web designing, web development and e-commerce development as well as website auditing and maintenance. Consider SEO and internet marketing services as the bonus.
Communication Defines Availability
It may be the key obstacle in the process. But, a promising outsourcing web services provider converts it into their strength. Their availability will largely depend on the communication channels they maintain, technology they use and how good and friendly is their customer support system. Regular project development reporting should be a part of it.
Make Realistic Promises Only
As a client, you are most likely to have a vague idea of how long the project would take to finish. The web development company you are considering should set their deadlines around that idea. Anyone making big promises is either inexperienced in measuring turnarounds or will most definitely cause the trouble in the middle.
Flexibility is the Advantage as Well as the Expectation
Among many benefits of outsourcing is flexibility, though you should use it as an expectation or the parameter to adjudge the company’s caliber. How will they deal with feedbacks for required changes? Do they offer flexible workforce for both short and long term projects? Check whether they offer dedicated developer and meet project-based requirements or not.
Often ignored, it should be among the top qualities of an offshore web development provider. It goes without saying that the languages, work cultures and attitudes differ for every region. However, a good company adapts to multilingual environments and multiple working styles with a positive attitude. You will easily estimate it in the very first interaction.
Meeting Minimal Service Levels
Technically, it is known as the Service Level Agreements (SLAs) that bring in transparency at the very start and establish the company’s proficiency in:
- Fulfilment of the decided quality.
- Delivery of project on time.
- Achieving client satisfaction fully.
- Ensuring security by meeting information security policies and standards.
Stability in Every Possible Sense
As you will never approach the company personally, they should be able to convince you about their stability in the market. Some examples include:
- Reliable IT infrastructure, including tools, devices, workplace as well as the up-to-date technology.
- Financial stability with protection against incidents like bankruptcy.
- Possible arrangements to fight against natural as well as man-made hazards.
- Policies to handle employee unrest or absence.
Costs, though an obvious advantage of working with an outsourcing web development company, should not be ignored. Ask them to make the ‘bold’ disclosures and keep nothing hidden or as surprise for the future. Now that you know the desirable qualities, let them work as criterions to make the right selection for your very first attempt at outsourcing.